smartnmechanic

Cancellation & Refund Policy

At Smart N Mechanics, we understand that plans can change.

  1. Cancellations – You can cancel your booking at least 2 hours before the scheduled service time without any charges. Cancellations made after this period may incur a service fee.
  2. Refunds – If you have prepaid for a service and cancel within the allowed time, your payment will be refunded within 5-7 working days to your original payment method.
  3. No-Show – If our technician arrives at your location and you are unavailable, the booking will be marked as completed, and no refund will be issued.
  4. Service Issues – If you are not satisfied with the service, please contact us within 24 hours so we can review and resolve the matter promptly.

We reserve the right to update this policy at any time. For questions, please reach out to our support team.